Opmed.ai
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Privacy Policy

Last updated: October 2024

Opmed.ai Text Message Privacy Policy

At Opmed.ai, we are committed to protecting the privacy of our users. This policy outlines how we collect, use, and safeguard your personal information when you engage with us through text messaging services.

1. Information We Collect: When you opt in to receive text messages from Opmed.ai, we may collect the following information: Phone Number: This is required to send you SMS notifications and updates. Message Content: Any responses or messages you send to us, including feedback, inquiries, and customer support requests. Usage Data: Information about how you interact with our text messaging services, such as the time, date, and frequency of the messages you receive.

2. How We Use Your Information: We use the information collected via text messaging in the following ways: Rostering: Opmed.ai will send you text messages to ask your permission to make changes to your schedule.   We will not use your phone number for any purpose unrelated to the services you have opted in for without your explicit consent.

3. Data Sharing and Disclosure: We do not sell, trade, or rent your personal information, including your phone number, to third parties. However, we may share your information with trusted service providers that assist us in delivering our services, such as SMS delivery platforms. These partners are bound by strict confidentiality agreements and are only permitted to use your information for the specific purpose of supporting our text messaging services.

4. Your Choices and Consent: By providing your phone number and opting in to receive text messages, you consent to the collection and use of your information as described in this policy. You may opt out of receiving text messages at any time by replying with the word "STOP" or following the opt-out instructions provided in the message. Once you opt out, you will no longer receive SMS communications from us.

5. Data Security: We take your privacy seriously and employ industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. This includes encryption, secure servers, and regular security audits.

6. Retention of Information: We will retain your phone number and any related information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once it is no longer needed, your information will be securely deleted from our systems.

7. Changes to this Policy: Opmed.ai may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by sending a message to your registered phone number or by posting the updated policy on our website.

Contact Us

If you have any questions, comments or concerns regarding this Policy or our processing of your personal information, please contact us at info@opmed.ai.

Additional information for individuals in the EU or UK

Controller

Opmed.Inc is the data controller of the personal information collected via the Website

Name
Address

Opmed Inc.

1 Broadway, Cambridge, MA 02142

Name
Address

Opmed Inc.

1 Broadway, Cambridge, MA 02142

International data transfers

To facilitate processing your information through the Website and by our service providers, we will transfer your information to countries outside the EU. We do so to countries with adequate level of data protection ad determined by the EU, or under the terms of a data transfer agreement which contains standard data protection contract clauses with adequate safeguards determined by the EU Commission and UK Information Commissioner’s Office.

Legal basis for processing your personal data

Purpose or Scenario
Legal Basis

Subscribing to our newsletters

Consent

Responding to your inquiry

Our legitimate interests in our business development

When you provide us with your feedback and reviews

Our legitimate interest in developing and enhancing our business and the Website, responding to your feedback or reviews

Use of cookies that facilitate a feature you specifically requested

Our legitimate interests in providing you with the feature you requested

Use of cookies and analytics tools for analytics, marketing etc.

Consent

Responding to, handling, and mitigating suspected violations of law in connection with our business

Legitimate interests in defending and enforcing against violations and breaches that are harmful to our business

Complying with a binding request from a competent authority

Legitimate interests in complying with mandatory legal requirements imposed on us

Enabling a structural change in the operation of the Website and our business

Legitimate interests in our business continuity

Purpose or Scenario
Legal Basis

Subscribing to our newsletters

Consent

Purpose or Scenario
Legal Basis

Responding to your inquiry

Our legitimate interests in our business development

Purpose or Scenario
Legal Basis

When you provide us with your feedback and reviews

Our legitimate interest in developing and enhancing our business and the Website, responding to your feedback or reviews

Purpose or Scenario
Legal Basis

Use of cookies that facilitate a feature you specifically requested

Our legitimate interests in providing you with the feature you requested

Purpose or Scenario
Legal Basis

Use of cookies and analytics tools for analytics, marketing etc.

Consent

Purpose or Scenario
Legal Basis

Responding to, handling, and mitigating suspected violations of law in connection with our business

Legitimate interests in defending and enforcing against violations and breaches that are harmful to our business

Purpose or Scenario
Legal Basis

Complying with a binding request from a competent authority

Legitimate interests in complying with mandatory legal requirements imposed on us

Purpose or Scenario
Legal Basis

Enabling a structural change in the operation of the Website and our business

Legitimate interests in our business continuity

Data subject rights

If you are in the EU or the UK, you have the following rights under the GDPR:

Right to Access and receive a copy of your personal information that we process.

Right to Rectify inaccurate personal information we have concerning you and to have incomplete personal information completed.

Right to easily and at any time withdraw your consent to the use of non-essential cookies on our Website. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

Right to Data Portability, that is, to receive the personal information that you provided to us, in a structured, commonly used, and machine-readable format. You have the right to transmit this data to another person or entity. Where technically feasible, you have the right to have your personal information transmitted directly from us to the person or entity you designate.

Right to Object to our processing of your personal information based on our legitimate interest. However, we may override the objection if we demonstrate compelling legitimate grounds, or if we need to process such personal information for the establishment, exercise, or defense of legal claims.

Right to Restrict us from processing your personal information (except for storing it): (a) if you contest the accuracy of the personal information (in which case the restriction applies only for a period enabling us to determine the accuracy of the personal information); (b) if the processing is unlawful and you prefer to restrict the processing of the personal information

rather than requiring the deletion of such data by us; (c) if we no longer need the personal information for the purposes outlined in this Policy, but you require the personal information to establish, exercise or defend legal claims; or (d) if you object to our processing based on our legitimate interest (in which case the restriction applies only for the period enabling us to determine whether our legitimate grounds for processing override yours).

Right to be Forgotten. Under certain circumstances, such as when you object to our processing of your personal information based on our legitimate interest and there are no overriding legitimate grounds for the processing, you have the right to ask us to erase your personal information. However, notwithstanding such request, we may still process your personal information if it is necessary to comply with our legal obligations, or for the establishment, exercise, or defense of legal claims. If you wish to exercise any of these rights, please contact us through the channels listed in this Policy.

When you contact us, we reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you with information that you have asked for, we will explain the reason.

Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the EU, then according to Article 77 of the GDPR, you can lodge a complaint to the supervisory authority, in the Member State of your residence, place of work or place of alleged infringement of the GDPR. For a list of supervisory authorities in the EU, click here.

If you are in the UK, you can lodge a complaint to the Information Commissioner’s Office (ICO) pursuant to the instructions provided here